Saturday, September 25, 2010

DVLA Uselessness

The DVLA is the driver and vehicle licensing authority in the UK.

I wanted to report a vehicle as exported, retain the vehicle registration number and refund the road tax. I even went to the local DVLA office in Birmingham to do this.

According to DVLA local office you can't retain the registration number and report the vehicle as exported at the same time. So I have to have a whole new registration number allocated, certificates sent out and a new V5c issued, then as soon as the new V5c arrives, I have to send it straight back to DVLA and report the vehicle as exported. So this VRN will only exist for the time taken to issue and return a V5c - what a waste of time and effort!

Even though I went to the local DVLA office in person, 10 days on all I've received in the post is the temporary new reg certificate and a new tax disc! Grrrrr! I won't be getting new plates made up as the vehicle is being exported. I don't want a new tax disc because I refunded the VED at the same time with the old disc! So this stage is useless.

Still waiting for confirmation my VRN is retained. Still waiting for my refunded VED. Still waiting, pointlessly, for the new V5c so I can send it back as exported.

I've now got this suspicion DVLA are going to make a further mess of this somehow. I'm thinking the VED refund will now be rejected because either the VRN doesn't exist or because they've issued a new tax disc for the new VRN and they want that back!

Update: Oooh! A couple of days later and my new V5 arrives... which I promptly sent straight back to them with the Export section filled in.
I sort of see why they want to issue a new V5, as you keep the first page of the V5 which doubles as an export certificate - although only the VRN will change, and the VRN is irrelevant once outside the UK anyway.

Another Update: A couple of days later again, this time the Retention document arrived. At least my plate has been saved, which is really all I wanted out of this.
I wonder when my tax refund will arrive? And why is everything being sent out peace meal?

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